vision2020
Re: Palouse Living trashes community...
Todd,
Thanks. I understand that we can call and cancel the delivery if we don't
want the publication. I think however, that there are many people who
don't know about this option. Others don't even pay attention to the
bushes in front of their house/apartment/rental unit and don't even know
that the paper is being delivered.
As a PR suggestion it might be nice if you could "suggest" to your
contractors that they walk their route sometime with the intention of
looking for and picking up the old versions of the paper. It could be sort
of a Spring cleaning effort. Just a thought.
Tom
>Mr. Lamar,
>
>Thank you for asking for clarification in this matter. Here are the
>specifics about the Palouse living you requested.
>
>The Palouse Living publication is indeed a free publication which is
>distributed free of charge to all identifiable residences in Latah and
>Whitman counties - who do not currently subscribe to the
>Moscow-Pullman Daily News. It is used as a total market coverage
>product in which we are able to provide news, classified ads and
>grocery store inserts to our entire distribution area.
>
>This form of delivery benefits those individuals and family households
>who are looking for current events, classifieds and money saving food
>coupons who otherwise would be unable to receive them - simply because
>they are unable to afford a subscription to the Daily News.
>
>The Palouse Living is not intended to be an "eye sore" or to be the
>source of so much irritation to the point where people become angry
>when they receive it. It is intended to provide means for those of us
>who are less fortunate financially- to receive a sampling of news
>stories, to review the area classified ads and to have an opportunity
>to save money while shopping for their families in our area grocery
>stores.
>
>I do respect each and every opinion and request that is received by
>our office. We do take customer service very seriously- I would like
>to simply say if anyone receives the Palouse Living who does not wish
>to, please let me know or anyone in our office- and we will make every
>effort to make that request fulfilled in a timely manner. Since the
>delivery of this publication is contracted out to independent carriers
>in our community - not employees- we must follow specific steps to
>inform, communicate and impose fines to those who do not adhere to
>their scheduled route lists. This is very similar to dealing with
>performance issues with employees, contractors or even in some cases
>members of one's own family. You must make an effort to correct the
>problem and give that individual, employee, contractor- which ever is
>the case- an opportunity to succeed. If after that time, the situation
>is not resolved, you are able to deal swiftly to the problem. In our
>case, if attempts to correct the problem fail we must terminate the
>carrier's contract with the Moscow-Pullman Daily News.
>
>Thank you once again for your concerns, I hope I have helped to
>clarify this issue.
>
>
>
>Todd Hogan
>Circulation Manager
>Moscow Pullman Daily News
>409 South Jackson
>Moscow, Idaho 83843
>1-800-776-4137 ext.202
>email: thogan@dnews.com
>www.dnews.com
Thomas C. Lamar, Executive Director
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Palouse-Clearwater Environmental Institute
P O Box 8596; 112 West 4th St; Suite #1
Moscow ID 83843-1096
Phone (208)882-1444; Fax (208)882-8029
url: http://www.pcei.org
Please note our individual staff email addresses below:
Thomas C. Lamar, Executive Director: lamar@pcei.org
Laurie Gardes, Financial Manager: gardes@pcei.org
Sara Van Ormer, Office Manager: pcei@pcei.org
David Urban, Watersheds: urban@pcei.org
Robin Jenkinson, Watersheds: jenkinson@pcei.org
Chad Lammers, Watersheds assistant: lamm2673@uidaho.edu
Ashley Martens, Environmental Education: martens@pcei.org
Jo Anne Johnson, Environmental Education, AmeriCorps: lilinoe@pcei.org
Theresa Beaver, Community Garden Coordinator: rpotter@turbonet.com
Jon Barrett, Idaho Smart Growth: smartgro@micron.net
Elaine Clegg, Idaho Smart Growth: eclegg@micron.net
Celebrating fifteen years of "connecting people, place and community".
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